Critical Incident means the term used to refer to a particular incident, episode or crisis that may result in a ‘high’ level of risk, directly or indirectly to the core operations of the College that is outside the protocols of the College's disaster recovery plan. For consistency, the term Critical Incident is preferred to crisis, emergency or other similar expressions. Critical Incidents are the highest level of incident which may affect the operations of the College.
Critical Incidents are distinguished from Significant or Routine incidents in that Critical Incidents require special purpose management.
Critical Incidents can be further distinguished from Significant and Routine incidents in that a Critical Incident:
- may bring the College into disrepute
- is likely to bring negative media coverage to the College
- may incur a significant cost to rectify the situation promptly; and/or
- may result in critical injuries or death to staff, students or members of the public.
Critical Incidents may include:
- Serious injury or death
- Suicide or attempted suicide
- Assault, physical and sexual or allegations of assault.
- Exposure to gruesome situation
- Floods, fire and earthquakes
- Hostage or kidnap situation or attempted kidnapping
- Stressful media exposure (including cultural incidents)
- attempted robbery, or armed hold-up
- Intimidation of staff or students
- Bomb threat
- Armed intruder or illegal building occupation.
- Pandemic outbreak where students or staff are located
- Missing students