Library Assistance Policy

Status


Last reviewed
Mon, 11 April 2016

This document is prepared to give some guidelines about the extent to which librarians should assist students. 

Public
visibility
Approved on: 11 Apr 2016
Review cycle: 1 Year
Owned by

Learning, Teaching and Research Committee

Approved by

Academic Board

Category: 
Policy Contact: 
Resource Centre Manager
Background: 

Librarians require guidance in responding to student enquiries similar to “How do I answer this assignment question?”

Purpose: 

This document is prepared to give some guidelines about the extent to which librarians should assist students. 

Statement: 

Guiding principles

  • Librarians are to encourage students to be life-long learners.
  • Librarians shall promote information literacy to students.
  • The Library shall implement procedures consistent with accepted best practice in the library and information management industries.
  • The Library shall prioritise assisting Eastern students and staff before other stakeholders.
  • Librarians shall “guide” students in answering their own questions rather than providing answers.