Category:
Policy Contact:
Director of VET
Background:
The Standards for Registered Training Organisations (RTOs) 2015 include clause 4 of standard 5 requiring that “Where there are any changes to agreed services, the RTO advises the learner as soon as practicable, including in relation to any new third party arrangements or a change in ownership or changes to existing third party arrangements”.
Purpose:
To mandate timely communication with affected learners and students where there are any changes to agreed services.
Scope:
This policy applies to all College staff managing VET students and courses.
Statement:
The College shall advise VET students/learners as soon as practicable:
- when there are any changes to agreed services,
- when a decision has been made to cease providing a course of study/training package in which they are enrolled,
- when government funding arrangements change for any course of study/training package in which they are enrolled,
- when there are any new third party arrangements or a change in ownership or changes to existing third party arrangements.