The Standards for Registered Training Organisations (RTOs) 2015 include clause 4 of standard 5 requiring that “Where there are any changes to agreed services, the RTO advises the learner as soon as practicable, including in relation to any new third party arrangements or a change in ownership or changes to existing third party arrangements”.
To mandate timely communication with affected learners and students where there are any changes to agreed services.
This policy applies to all College staff managing VET students and courses.
The College shall advise VET students/learners as soon as practicable:
- when there are any changes to agreed services,
- when a decision has been made to cease providing a course of study/training package in which they are enrolled,
- when government funding arrangements change for any course of study/training package in which they are enrolled,
- when there are any new third party arrangements or a change in ownership or changes to existing third party arrangements.