Quality Assurance of VET Procedures

Status


Approved

...

Public
visibility
Approved on: 09 Apr 2015
Review cycle: 1 Year
Owned by

VET Co-ordinator

Approved by

Principal

Category: 
Policy Contact: 
VET Co-ordinator
Purpose: 

To establish the responsibilities for reviewing all operations of the College related to the delivery and assessment of VET accredited courses and units of competency. These responsibilities are to ensure that all VET programs are quality assured and that any changes that will improve the programs are implemented. 

Scope: 

These procedures apply to the Quality Processes Officer, Unit Co-ordinator, VET Co-ordinator, and the Dean of Academic Administration.

Statement: 

Responsibilities of the Quality Processes Officer

  1. Summarise the results and forward them to the Unit Co-ordinator, the VET Co-ordinator and the Dean of Academic Administration.
  2. Issue all new students a New Student Experience Survey shortly after they have commenced with the College.
  3. Shortly after the completion of their studies issue students a Student Satisfaction Survey which will include questions related to individual units.
  4. Invite all students who have completed their qualification/training package to complete a Graduate Survey.
  5. Summarise the results from the New Student Experience Surveys, Student Satisfaction Surveys and Graduate Surveys and forward them to the Dean of Academic Administration.
  6. Ensure that all surveys and summarised results are securely stored in an electronic format.
  7. Review the unit guide of each unit of competency prior to giving approval for delivery. This review shall include a comparison between the previous delivery of the unit of competency and its next scheduled delivery. If there is minimal difference highlight this to the VET Co-ordinator and Dean of Academic Administration.

Responsibilities of the Unit Co-ordinator

  1. Review the Unit Evaluation, Development, and Improvement Survey and look for areas of improvement.
  2. Discuss proposed changes to the Unit Guide and Trainer and Assessor Guide with the VET Co-ordinator.
  3. Implement changes to the Unit Guide prior to the next scheduled delivery of the particular unit of competency.
  4. Implement changes to the Trainer and Assessor Guide prior to the next scheduled delivery of the particular unit of competency.

Responsibilities of the VET Co-ordinator

  1. Review each Unit Evaluation, Development, and Improvement Survey and look for areas of improvement.
  2. Where issues have been raised about training or assessing complete the following:
    • Discuss any issues raised about a particular trainer or assessor with the trainer/assessor. If a trainer/assessor is unwilling to embrace changes that will improve their training/assessing the VET Co-ordinator shall remove them from the pool of approved trainers and assessors.
    • In conjunction with the Unit Co-ordinator discuss changes to improve the Unit Guide prior to the next scheduled delivery of the particular unit of competency.
    • In conjunction with the Unit Co-ordinator discuss changes to improve the Trainer and Assessor Guide prior to the next scheduled delivery of the particular unit of competency.
    • Make changes to the Training and Assessment Strategy (TAS) that will improve training, assessment or other related areas.
  3. Review the Training and Assessment Strategy (TAS) for each VET program/accredited course on an annual basis and consider the following:
    • New Student Experience Surveys
    • Unit Evaluation, Development, and Improvement Surveys
    • Student Satisfaction surveys
    • Graduate surveys
    • Moderation reports
    • Changes to industry and accreditation standards
    • Discussions/recommendations from industry engagement
    • Input from the Learning, Teaching and Research Committee
    • Informal feedback from: students, industry, trainers, assessors.

Responsibilities of the Dean of Academic Administration

  1. Review the summarised results of the Unit Evaluation, Development, and Improvement Survey and make recommendations to the Unit Co-ordinator and/or VET Co-ordinator to improve the unit of competency.
  2. Review the summarised results of the New Student Experience Surveys, Student Satisfaction Surveys and Graduate Surveys and make recommendations to the VET Co-ordinator to improve the VET course and/or specific units of competency.
  3. Review the moderation reports related to VET units and make recommendations to the VET Co-ordinator to improve the VET course and/or specific units of competency.
  4. Conduct an annual review with the Quality Processes Officer with the aim of improving the quality of data, identification of potential improvements and implementation of recommendations from surveys and other quality assurance mechanisms.