Quality Improvement Survey Policy

Status


Last reviewed
Thu, 20 April 2017

This policy specifies the surveys the College conducts, or participates in, for the purposes of Quality Improvement.

Public
visibility
Approved on: 10 Apr 2017
Review cycle: 3 Years
Owned by

Academic Standards and Risk Committee

Approved by

Academic Board

Policy Contact: 
Dean of Academic Administration
Background: 

As part of its quality management system, the College must specify where and how it receives data to bring about quality improvement.

This policy replaces the Unit Development and Improvement Survey Procedure.

Purpose: 

This policy specifies the surveys the College conducts, or participates in, for the purposes of Quality Improvement.

Scope: 

This policy applies to Higher Education Courses and Students.

Statement: 

1 Introduction

Multiple student surveys track student attitudes and feedback across the student lifecycle in the College.

2 Surveys Participated In

The College will participate in the following surveys run by QILT (Quality Indicators of Learning and Teaching)

  • Graduate Outcome Survey (GOS)
  • Graduate Outcome Survey Longitudinal (GOS-L)
  • Student Experience Survey (SES)
  • Employer Satisfaction Survey (EES)

When results are returned a report, with a list of recommendations for Quality Improvements, will be submitted to the Learning Teaching and Research Committee by the Dean of Academic Administration.

The Learning, Teaching and Research Committee will send the report with the list of agreed actions to the Academic Board.

Survey results will be made available to student through the QILT website.

3 Surveys Conducted

Survey Name  Short Name Quality Improvement Area Access to Reports Initiation Delivery Options
New Student Survey   Transition into College Processing Staff
SLG
Administration (Week 4) Online
Early Student Perception of Unit Delivery Survey Early-SPUD Formative feedback on delivery Lecturer
Processing Staff
Lecturer Paper
Online
Student Perception of Unit Delivery Survey SPUD Unit/Course development Processing Staff
Director of Learning and Teaching
Administration Paper
Online
Academic Feedback on Unit Delivery Survey AFUD Unit/Course development Processing Staff
Director of Learning and Teaching
Administration Online
Student Perception of Unit Teaching Survey SPOUT Academic development Processing Staff
Dean of Faculty
Faculty Manager
At request of Dean of Faculty or Faculty Manager  Paper
Online
Practicum Survey Practicum Survey Placements Processing Staff
Practicum Coordinators
Administration Online

All surveys initiated by Administration will occur at the end of the Unit delivery which is usually the end of Semester except for the new student survey.

All surveys initiated by Administration will be summarised and reported to the Learning, Teaching and Research Committee with recommendations or actions for Quality Improvements and forwarded to the Academic Board for review of Quality Improvements.

All surveys will be available electronically to students, and paper copies of some surveys, to ensure high completion rates, for completion during class time.

Survey results will be made available to student in a summarised form.
 

Evidence: 

Changes in the Learning and Teaching Plan due to student feedback.