The Australian Skills Quality Authority (ASQA) has a number of standards related to the continuing registration of Registered Training Organisations (RTOs).
Outcome Standards:
Standard 4.4: An NVR registered training organisation undertakes systematic monitoring and evaluation of the organisation to support quality delivery and the continuous improvement of services.
This policy ensures that all operations of the College related to the delivery and assessment of training packages, VET accredited courses and units of competency are quality assured.
The policy relates to all VET units of competency, training package qualifications, and accredited courses delivered by the College or any of its teaching partners.
The College is committed to systematically monitor and evaluate all operations of the College related to the training and assessment of VET programs and units of competency.
The College has mechanisms in place to lawfully collect and analyse data including any feedback received from VET students, staff, industry, VET regulators, State and Territory training authorities and employers of current or former VET students.
These reviews shall ensure that the College complies with the prevalent ASQA standards at all times. This compliance also extends to third parties who deliver training or assessment on behalf of the College.
The data from these reviews shall be used to implement changes that will continuously improve the strategies and practices of training, assessing and other operations of the College.