Delivery with Other Parties - Performance Monitoring and Reporting Policy - VET

Status


Next review
Sun, 28 February 2027

This policy stipulates the risk management and quality assurance processes that must be applied to all of the College’s VET courses delivery with other parties arrangements.

Public
visibility
Approved on: 28 Feb 2024
Review cycle: 3 Years
Owned by

Director of VET

Approved by

Director of VET

Category: 
Policy Contact: 
Director of VET
Background: 

This policy has been developed to ensure that any arrangements with organisations in the delivery of VET training packages or accredited courses meet the required regulatory, compliance and quality standards. 

Purpose: 

This policy stipulates the risk management and quality assurance processes that must be applied to all of the College’s VET courses delivery with other parties arrangements.

Scope: 

This policy applies to organisations that desire to have an arrangement with the College by offering services such as the delivery of VET courses (third-party provider) or any other services which would facilitate the College's ability to offer or deliver courses to target markets.

Statement: 

Clauses 2.3, 2.4 and 8.3—Recording, monitoring and reporting third‑party arrangements from Standards for RTOs 2015

Clause 2.3

The RTO ensures that where services are provided on its behalf by a third party the provision of those services is the subject of a written agreement.

Clause 2.4

The RTO has sufficient strategies and resources to systematically monitor any services delivered on its behalf, and uses these to ensure that the services delivered comply with these Standards at all times.

Clause 8.3

The RTO notifies the Regulator:

  1. of any written agreement entered into under clause 2.3 for the delivery of services on its behalf within 30 calendar days of that agreement being entered into or prior to the obligations under the agreement taking effect, whichever occurs first, and
  2. ​within 30 calendar days of the agreement coming to an end.

To ensure that the College implements the necessary risk management and quality assurance measures, the following guiding principles apply:

  1. Written agreements, in the form of Memorandum of Understandings, should not cover more than two years.
  2. There should be annual reviews of the MOUs, to ensure that they are effective and fit-for-purpose.
  3. Quality assurance measures should include, as a minimum, one management review meeting between the parties of the MOU.
  4. For services delivered by other parties, the College will gather user satisfaction data at least annually, to inform the review of the MOU.