Delivery with Other Parties – Performance Monitoring and Reporting Policy – VET

Status

Next review
Fri, 05 January 2029

This policy stipulates the risk management and quality assurance processes that must be applied to all of the College’s VET courses delivery with other parties arrangements.

Public
Visibility

Approved on: 05 Jan 2026
Review cycle: 3 Years

Owned by
Director Of Vet

Approved by
Director Of Vet

Category: VET - Operations

Policy Contact:

Director of VET

Background:

This policy has been developed to ensure that any arrangements with organisations in the delivery of VET training packages or accredited courses meet the required regulatory, compliance and quality standards.
2025 Standards for RTOs, Compliance Standards, Division 3 – Accountability, Third party arrangements, stipulates the following:

must ensure that where services are delivered by a third party on the organisation’s behalf, the provision of the services is governed by a written agreement that:

is entered into by the organisation and third party as soon as reasonably practicable prior to the third party delivering any of the services set out in the agreement;
requires the third party to cooperate with the National VET Regulator where the Regulator conducts any audit of the NVR registered training organisation’s operations;
requires the third party to provide accurate responses to requests for information from the Regulator relevant to the third party’s delivery of the services;
prohibits the third party from

using the NRT logo;
using the organisation’s branding;
issuing any AQF certification documentation; and

contains the following particulars:

the business or trading names of the parties to the agreement;
the dates on which the agreement will commence and end;
all the parties’ obligations concerning the delivery of the services; and
an entitlement for the organisation to regularly monitor the quality of the services being delivered by the third party.

must notify the National VET Regulator of any written agreement made, within:

30 calendar days of the agreement being entered into or prior to the obligations under the agreement taking effect, whichever occurs first; and
30 calendar days of the agreement ending.

Purpose:

This policy stipulates the risk management and quality assurance processes that must be applied to all of the College’s VET courses delivery with other parties arrangements.

Scope:

This policy applies to organisations that desire to have an arrangement with the College by offering services such as the delivery of VET courses (third-party provider) or any other services which would facilitate the College’s ability to offer or deliver courses to target markets.

Statement:

The College will ensure that where services are delivered by a third party on the organisation’s behalf, the provision of the services is governed by a Memorandum of Understanding (MOU) that:

is entered into by the organisation and third party as soon as reasonably practicable prior to the third party delivering any of the services set out in the agreement;
requires the third party to cooperate with the National VET Regulator where the Regulator conducts any audit of the NVR registered training organisation’s operations;
requires the third party to provide accurate responses to requests for information from the Regulator relevant to the third party’s delivery of the services;
prohibits the third party from using the NRT logo, using the organisation’s branding and issuing any AQF certification documentation;

The MOU will contain the following particulars:

the business or trading names of the parties to the agreement;
the dates on which the agreement will commence and end;
all the parties’ obligations concerning the delivery of the services; and
an entitlement for the organisation to regularly monitor the quality of the services being delivered by the third party.

The College will notify the National VET Regulator of any written agreement made, within:

30 calendar days of the agreement being entered into or prior to the obligations under the agreement taking effect, whichever occurs first; and
30 calendar days of the agreement ending.

To ensure that the College implements the necessary risk management and quality assurance measures, the following guiding principles apply:

Written agreements, in the form of Memorandum of Understandings, should not cover more than two years.
There should be annual reviews of the MOUs, to ensure that they are effective and fit-for-purpose.
Quality assurance measures should include, as a minimum, one management review meeting between the parties of the MOU.
For services delivered by other parties, the College will gather user satisfaction data at least annually, to inform the review of the MOU.

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Delivery with Other Parties – Performance Monitoring and Reporting Policy – VET

Public

Visibility

Approved on:

05 Jan 2026

Next review:

Fri, 05 January 2029

Review cycle:

3 Years Years

Owned by

169

Approved by

169

Category: VET - Operations

Policy Contact:

Director of VET

Background:

must ensure that where services are delivered by a third party on the organisation’s behalf, the provision of the services is governed by a written agreement that:

is entered into by the organisation and third party as soon as reasonably practicable prior to the third party delivering any of the services set out in the agreement;
requires the third party to cooperate with the National VET Regulator where the Regulator conducts any audit of the NVR registered training organisation’s operations;
requires the third party to provide accurate responses to requests for information from the Regulator relevant to the third party’s delivery of the services;
prohibits the third party from

using the NRT logo;
using the organisation’s branding;
issuing any AQF certification documentation; and

contains the following particulars:

the business or trading names of the parties to the agreement;
the dates on which the agreement will commence and end;
all the parties’ obligations concerning the delivery of the services; and
an entitlement for the organisation to regularly monitor the quality of the services being delivered by the third party.

must notify the National VET Regulator of any written agreement made, within:

30 calendar days of the agreement being entered into or prior to the obligations under the agreement taking effect, whichever occurs first; and
30 calendar days of the agreement ending.

Purpose:

This policy stipulates the risk management and quality assurance processes that must be applied to all of the College’s VET courses delivery with other parties arrangements.

Scope:

Statement:

The College will ensure that where services are delivered by a third party on the organisation’s behalf, the provision of the services is governed by a Memorandum of Understanding (MOU) that:

is entered into by the organisation and third party as soon as reasonably practicable prior to the third party delivering any of the services set out in the agreement;
requires the third party to cooperate with the National VET Regulator where the Regulator conducts any audit of the NVR registered training organisation’s operations;
requires the third party to provide accurate responses to requests for information from the Regulator relevant to the third party’s delivery of the services;
prohibits the third party from using the NRT logo, using the organisation’s branding and issuing any AQF certification documentation;

The MOU will contain the following particulars:

the business or trading names of the parties to the agreement;
the dates on which the agreement will commence and end;
all the parties’ obligations concerning the delivery of the services; and
an entitlement for the organisation to regularly monitor the quality of the services being delivered by the third party.

The College will notify the National VET Regulator of any written agreement made, within:

30 calendar days of the agreement being entered into or prior to the obligations under the agreement taking effect, whichever occurs first; and
30 calendar days of the agreement ending.

To ensure that the College implements the necessary risk management and quality assurance measures, the following guiding principles apply:

Written agreements, in the form of Memorandum of Understandings, should not cover more than two years.
There should be annual reviews of the MOUs, to ensure that they are effective and fit-for-purpose.
Quality assurance measures should include, as a minimum, one management review meeting between the parties of the MOU.
For services delivered by other parties, the College will gather user satisfaction data at least annually, to inform the review of the MOU.