Quality Improvement Survey Policy

Review Cycle:

3 Years

Approved on:

Thursday, 10 November, 2022

Policy Contact:

Dean of Studies

Purpose:

This policy specifies the surveys the College conducts, or participates in, for the purposes of Quality Improvement.

Background:

As part of its quality management system, the College specifies where and how it receives data from surveys as one of the inputs to bring about quality improvement.

Scope:

This policy applies to Higher Education Courses and Students.

Statement:

1 Introduction

Multiple student surveys track student attitudes and feedback across the student lifecycle in the College.

2 Surveys Participated In

The College will participate in the following surveys run by QILT (Quality Indicators of Learning and Teaching)

Graduate Outcome Survey (GOS)
Graduate Outcome Survey Longitudinal (GOS-L)
Student Experience Survey (SES)
Employer Satisfaction Survey (EES)

When results are returned a report, with a list of recommendations for Quality Improvements, will be submitted to the Learning Teaching and Research Committee by the Dean of Studies.

The Learning, Teaching and Research Committee will send the report with the list of agreed actions to the Academic Board.

Survey results will be made available to students through the QILT website.

3 Surveys Conducted

These internal surveys are conducted online utilising College information and services.

Survey Name	Short Name	Quality Improvement Area	Initiation
New Student Survey		Transition into College	Dean of Studies (Week 4)
Early Student Perception of Unit Delivery Survey	Early-SPUD	Formative feedback on delivery	Lecturer
Student Perception of Unit Delivery Survey	SPUD	Unit/Course development Lecturer development Overall College Quality	Dean of Studies
Parallel Unit Survey (within SPUD as applicable)	Parallel Unit Experience	Teaching & Learning	Dean of Studies

Practicum Survey (within SPUD as applicable)	Practicum Survey	Placements	Dean of Studies

All surveys initiated by Administration will be summarised and reported to the Learning, Teaching and Research Committee with recommendations or actions for Quality Improvements and forwarded to the Academic Board for review of Quality Improvements.

SPUD survey results are provided to lecturers and course coordinators, with relevant aspects, actions and improvements reported in the Annual Course Review documentation.

At the instigation of any College Dean, students may be invited to participate in additional cross-institutional surveys through College communications.

Evidence:

Changes in the Learning and Teaching Plan due to student feedback.
Annual Course Reviews

Approved by:

Academic Board [1]

Owning Body:

Academic Standards and Risk Committee [2]

Category:

Learning and Teaching [3]